A rejected or removed ad is almost always fixable — moderation on iSwap.pk exists to keep the marketplace trustworthy, not to make selling harder. Here's how to figure out exactly what happened and get your listing back up.
Go to My Account → My Ads and open the listing in question. If it was rejected, paused, or removed, you'll see a status label and, in most cases, the specific reason next to it.
Unclear or stock photos. Listings need real photos of the actual device you're selling. Stock images, screenshots from other websites, or overly blurry/dark photos are a common rejection reason.
PTA status doesn't match the description. If the listing claims "PTA Approved" but the details suggest otherwise (or vice versa), it gets flagged for review. Always list the device's real, current PTA/DIRBS status — see How to Check If a Phone Is PTA Approved if you're not sure of your own device's status.
Signs of a non-compliant device. Listings for phones with patched or duplicated IMEIs, bypassed iCloud/Google FRP locks, or other DIRBS red flags are removed under iSwap's device compliance policy — see the Terms & Conditions for the full list of what's not permitted.
Incomplete or misleading details. Vague pricing, missing storage/condition info, or descriptions that contradict the photos slow down or block approval.
Duplicate listings. Posting the same phone multiple times (instead of editing the original) can trigger a duplicate-content flag.
Multiple reports from other users. An ad that receives several user reports is temporarily paused for review while iSwap looks into it.
No — only approved, live ads count toward your seller tier progress. A rejection has no negative effect on your tier itself.
There's no fixed limit — as long as each resubmission genuinely addresses the reason it was flagged, you can keep editing and resubmitting.
This is usually the result of a user report being reviewed and upheld, or the device being newly flagged on the PTA DIRBS database after it was already listed. Check My Account → My Ads for the specific reason.
Occasional rejections are normal and don't affect your standing. Repeated attempts to list clearly non-compliant devices (like stolen or cloned phones) can lead to account warnings or suspension under the Terms & Conditions.
Yes — contact support with the ad ID and details, and our team will review the decision.
